Duration: 1 day
This is a one-day CPD event for seasoned mediators in which Laurence Boulle brings together two decades of teaching and practice, writing and policy advice, for the benefit of experienced and beginner mediators and other dispute resolution practitioners.
The Masterclass focuses on factors which influence human decision-making, with particular reference to insights from cognitive psychology and neuro-science. Through presentations, practice sessions and reflective exercises course participants are provided new insights into their daily work.
Basic Mediation Course
Duration: 4 days
This has been the Bond University Dispute Resolution Centre’s most popular mediation course since 1990. Over one hundred such courses have been run around Australia and overseas. It is a practical training program with various role plays and exercises; together with a critical appraisal of the mediation process.
Note: If taken in conjunction with the Mediator Assessment Course (listed below), this satisfies the requirements for registration as a Nationally Accredited Mediator.
Mediator Assessment Course
Duration: 2 days
Pre-requisites: Completion of the Basic Mediation Course
This course involves one day of intensive practice with feedback from coaches; and then one day of assessment by role plays of the skills of mediators.
NB This two day assessment course is completed after the Basic Mediation Course. Completion of both courses will satisfy the requirements for registration as a Nationally Accredited Mediator.
Family Dispute Resolution Practitioner (FDRP) Accreditation Course
Duration: 5 days
Pre-requisites: Completion of the Bond University DRC Basic Mediation and Mediator Assessment Courses; or accreditation as a National Mediator (NMAS)
Different models of mediation; basic facilitative mediation process; skills of listening, acknowledging, reframing, summarising, questioning (LARSQ); negotiation theory and skills; advice-giving; intake process; assessment and diagnosis; managing family and domestic violence, high emotion, power imbalances, vulnerable parties (including CALD parties); FLA obligations on FDRPs; child focussed and child informed FDR.
Note: to meet the strict requirements for completing the Family Dispute Resolution course, at least 10 hours of supervised practice must also be completed. This is not provided by Bond University, and must be completed independently by each participant and the supervisor's report returned to Bond University.
Conflict in Schools
Duration: 1 day
This workshop has been designed for school teachers, administrators and heads. Learn about how to manage unsatisfactory behaviour, applying a useful formula for conducting a successful difficult conversation, preparing for a difficult conversation, develop practical skills and empowering and coaching staff to manage their own conflict without your direct involvement, process and skills of mediation in a school environment, micro skills of responses and language in mediation situations, methods of learning include short lectures demonstration, demonstration by facilitator, brain storming, sharing experiences, role plays and group discussion.
This course has been adapted around the world for schools, court officials, doctors, builders, and law firms over the last 20 years. In-house 1 or 2 days.
Advanced Commercial Negotiation Strategies
Looking at a range of issues that impact on the negotiation process, including strategies, tactics and the causes of conflict. In-house 1 or 2 days.
Representing Clients in Mediation and Negotiation
Preparation and practice at representing clients at negotiation or mediation, incorporating role plays and interactive exercises. In-house 1/2 day or 1 day.
Training Mediation Trainers
Special Bond course developed for training trainers of mediators. Presented nationally and internationally for judges and trainers by arrangement. In-house 5 days.
In-house Negotiation Training
The Centre offers in-house negotiation training seminars over one hour or one day on a range of topics including:
- Ten Common Mistakes of Commercial Negotiators and How to Avoid Them
- Negotiating with Hard Bargainers
- Strategic Commercial Negotiation
- Advanced Commercial Negotiation Techniques for Corporate Advisors
- Dealing with Outsiders to the Negotiation
- Managing Difficult People in Negotiation
- Crossing the Last Gap in Negotiation
- Managing Duelling Experts in Negotiation