PhonesIT Service desk hours are from 8.30am - 5.00pm Monday to Friday. Should you have any enquiries regarding the voice mail system please contact IT Service Desk by dialling 7. - Campus calls are free
- Local calls (Gold Coast) are 8 cents per call
- Phone bills are calculated once a month. Cashiers will send out invoices. Detailed copies can be obtained by emailing the Voice Communications office at: itservicedesk@bond.edu.au or by completing the form at the Reception Desk at Student Accommodation.
- If using a calling card, please check that the number you are dialling is a toll free or local access number as long distance rates may be applicable
Dialling| To dial another person on campus | Dial last 5 digits eg.51216 | | For parents or friends to call you from overseas | +61 (Australia) 7 (Queensland) 559***** | | To dial off campus using a PIN (personal identification number) | Dial ##, then your PIN, 0, then the number you require | Examples using a PIN: To call local To call overseas | ##, then PIN,then 0, then number ##, then PIN,then 0, then 0011, then country code, then number |
Calling RatesAll other international rates can be obtained from the IT Service Desk by dialling 7 | Local | Per Call | | Local calls are charged per call - untimed | $ | 0.08 | | National | Per Minute | | National calls include - intercapital, regional and community calls | $ | 0.06 | | Mobiles | Per Minute | | Mobiles - All moble networks | $ | 0.22 | | International Top 20 (add an extra 33c per min for calls to international mobile) | Per Minute | | New Zealand | $ | 0.08 | | USA | $ | 0.08 | | Canada | $ | 0.09 | | UK | $ | 0.08 | | Singapore | $ | 0.14 | | Hong Kong | $ | 0.09 | | France | $ | 0.14 | | Malaysia | $ | 0.21 | | Indonesia | $ | 0.39 | | China | $ | 0.26 | | Japan | $ | 0.09 | | Taiwan | $ | 0.18 | | Thailand | $ | 0.35 | | Philippines | $ | 0.34 | | India | $ | 0.55 | | Germany | $ | 0.13 | | Denmark | $ | 0.18 | | South Korea | $ | 0.18 | | Sweden | $ | 0.18 | | Switzerland | $ | 0.14 |
Voicemail Set up new voice mailbox - Enter the voice mail internal number - 51240
- Enter the security code (the first time you access your mailbox your security code is 0000). To change the default security code, follow the instructions.
- Say your name - this is not your greeting
- You will be asked to create your greeting
- You have now set up your voice mail. You may now hang up.
To have voice mail answer your phone after 4 rings, pick up the receiver and divert your phone - press *2 51240
To change your greeting - Dial 51240 - enter your security code
- Press 3 for Phone Manager
- Press 1 for personal options
- Press 3 for personal greeting and follow the prompts
To change your security code - Dial 51240 - enter your security code
- Press 3 for Phone Manager
- Press 1 for personal options menu
- Press 4 to changes security code
Retrieve messages - Dial 51240
- Enter your security code and follow the instructions to listen and delete your messages
Retrieve messages from another extension - Dial 51240
- Press *# and enter your mailbox number (your extension number)
- Enter your security code and follow the instructions to listen and delete your messages
Retrieve messages from off campus - Dial 5595 1240
- Press *# and enter your mailbox number (your extension number)
- Enter your security code and follow the instructions to listen and delete your messages
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