MASTER OF Service Management

MSM

Course Overview | Course Structure

Course Structure

Service Frameworks and Design (5 Subjects)

  • Introduction to Services Sciences, Engineering and Management
  • ICT Governance
  • Strategic IS Management

plus two subjects selected from

  • Innovation Management (*)
  • Services Marketing (*)
  • Operations Management
  • Services and Supply Chain Management

Service Engineering (4 Subjects)

  • E-Business
  • Business Systems and Processes
  • Technology Management

plus one subject selected from:

  • e-Business Patterns and Service Oriented Architectures
  • Modelling, Simulation and Measurement

Services Project (1 Subject)

  • A one-subject equivalent Project

A further two electives are to be chosen from a list of available topics or in consultation with the head of the program. The Service Innovation and Marketing subjects (*) may not be available in all semesters and need to be taken jointly, counting as a single subject unit. 

 

Information on this web page is accurate at the time of posting. This program structure is indicative only and may be subject to change.